Ease of Doing Business

Dear Customers,

Clear Blue Ice is committed to excellence in every aspect of our business. In an effort to better serve our customers, we’re excited to announce the launch of our new payment portal with our technology partner, Wholesail, to streamline our billing and accounts receivable process.

This will give you access and transparency into your account with us by enabling you to:

• Pay Online - We now accept ACH through Wholesail at no cost or credit card for a small fee (2.75%). Now you can also pay multiple invoices with a single click.
• Setup Autopay - You can also set up automatic payments to set it and forget it! 
• Access invoices and credits online 24/7, including line item details. No need to wait on us for a copy of your invoice or your up-to-date statements. 
• Receive statements weekly for multiple people and departments to get everyone on the same page. 
• We chose Wholesail because they care about customer service and security of your information. Click here to learn more. 
• Please continue to place all orders and service requests directly to us at (573) 775-4ICE or (573) 775-4423.

If you have open invoices you will start receiving statements weekly on Wednesdays moving forward. You can click any of the links in your statements to access your portal. If you do not have an open balance on your account, you will not receive a statement from Wholesail until you do. You can access Wholesail by clicking here and entering your email address on file with us. 

Please reply to this email if you have any questions for us, or if you’d like assistance connecting your payment method or autopay in Wholesail. 

We’re excited to hear your feedback on how this works for you, and sincerely appreciate your support and patience while we implement this new system. 

Best,

Clear Blue Ice